Our FAQ's section offer answers to our valued customer's most common questions.Click on each help topic to get your relavent answere.If your question is not answered, please contact us for further assistance.
To reset your password, click the ‘Forgot Password’ on the login screen and you will receive an email enclosed with 4 digit Verification Code (please check your spam folder if you do not receive the email within ten minutes). Alternatively, you can contact customer services for assistance on live chat, or via email at firstname.lastname@example.org.
Log into ‘My Account’ and refer to the ‘Account Settings ’ section of the account menu. Here you can update your personal details,manage your profile settings and email address.Alternatively, you can contact customer services for assistance on live chat, or via email at email@example.com.
Mylens.mu do not store any of your credit or debit card information in our database. We process payments using Paypal, a trusted and highly-secure payment service provider. Your card details are securely stored with Paypal and can be used to easily re-order from us.
After logging in to ‘My Account’, you can click ‘Reorder. This option is also available on the ‘Reorder’ page, and on the ‘Order History’ section of the account page, where you can repeat any order from your Order History section.